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America's Best Selling
Phone System, FAST!
Our experts handle everything from start to finish, so you can focus on your customers!

Join Over 120,000 Businesses Nationwide


Personalized
Solutions

No Headaches

Is the thought of migrating your business's lifeline overwhelming and stressful?
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What's Needed & Where to Start?
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Disruption of Service?
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Lossing Your Phone Numbers?
Unlike the competition, we provide a dedicated Success Manager who handles everything, from start to finish - always for free!
STEP 1. Clear Quote:
Call and speak to your dedicated Success Manager, who will answer all your questions, explain the entire process, discuss the right phones and optional hardware based on your business needs, and providing a clear quote.
STEP 2. Zero-Downtime Transition:
Once you place your order, your Success Manager will meticulously planning every detail of the migration for a flawless transition. Then, will execute and manage the entire transition—from porting your numbers to configuring your new VoIP system—to professionally recording your Welcome Menu greetings—guaranteeing a smooth switchover with no business interruption.
STEP 3. Ongoing Changes and Support:
Forget management portals and AI chat support! You get direct access to your dedicated Success Manager, your go-to person who has known you and your business from the start. Your Success Manager will be available to fine-tune and make changes to your system as your business evolves - always for free.

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Q&A and FAQs
What is 1ov1’s SLA, reliability,
and uptime guarantee?
At 1ov1, reliability isn’t just a promise—it’s our performance record. We deliver 99.99% uptime backed by a rock-solid Service Level Agreement (SLA) and proactive system monitoring that keeps your business running smoothly. Our world-class engineers are constantly advancing our technology to push the limits of perfection—and it shows. Since 2022, 1ov1 has maintained a flawless 100% uptime, even through maintenance windows. With 1ov1, your business never skips a beat.
How responsive is 1ov1's support in real use
and does 1ov1 provide 24/7 emergency support?
1ov1 offers 24/7 emergency response for all existing customers. Our specialized technicians continuously monitor system performance and proactively respond to any service-impacting issues in real time. In the event of an emergency, you’ll receive immediate assistance from a trained expert—anytime, day or night. In addition to emergency response, every customer has direct access to a dedicated Success Manager who handles both urgent and non-urgent requests, including system updates, changes, and ongoing service needs as your business grows.
Can 1ov1 port my existing phone numbers and use my current hardware? Are there any lock-in concerns?
1ov1 can seamlessly port your existing phone numbers from any carrier and configure most compatible hardware. Your dedicated Success Manager handles the entire process for you—including the migration plan, number porting and hardware programming—so there’s no technical burden on you or your team. Best of all, your service activates immediately with zero downtime. While your numbers are being ported in the background, your system goes live so your business never misses a call. Many customers choose to upgrade to 1ov1’s free phones included with 1ov1's Yearly Service Plans for enhanced performance, full feature access, WiFi connectivity, and warranty protection. There are no lock-in concerns with 1ov1. All hardware is fully unlocked and may be used with other providers at any time. Additionally, your phone numbers always remain yours. Under FCC regulations and the Telecommunications Act of 1996, service providers are prohibited from locking phone numbers.
How does 1ov1 handle security, encryption, and regulatory compliance?
1ov1 is fully certified with the FCC (Operator License ID: 0037510633) and follows strict security, encryption, and data privacy standards. All voice communications are encrypted end-to-end on 1ov1's network and delivered above FCC compliance requirements while also exceeding HIPAA standards for data protection and privacy. Your communications remain secure, confidential, and fully compliant at all times.
Are there any hidden fees to lookout for?
Are there any additional costs when scaling with 1ov1?
1ov1 has no hidden fees or additional up-charges. Taxes and regulatory fees are extra and vary by your service address. For a precise breakdown, you can request a no-obligation, itemized quote from 1ov1, which will include all applicable taxes and fees. This complete pricing is also referred to as the "Out-the-Door" (OTD) price, giving you full transparency and peace of mind.
Does 1ov1 provide tools to customers to troubleshoot call and network quality?
Yes. 1ov1 provides live quality metrics so you can monitor your quality and performance. This is especially important when troubleshooting live streems such as VoIP in real time. The tools include: Jitter, Packet Loss, MOS Score, and of course Speed Test. You can access these tools anytime by visiting: 1ov1.com/networkperformance

All plans include all Master Features that are designed for organizations and schools of any size.
Unlimited users and with unlimited talks across the US and Canada, Enterprise SLA and 24x7 support, Indivdual user extension numbers, Automated voicemail-to-email, Use desk phones and softphones, Multilevel auto-attendant, Unlimited Ring groups, hunt groups and department groups, Unlimited Paging Groups, Intercom (with desk phones only), Call Parking, Custom call routing, Three-way calling, Call recording on specific devices, Free number porting and new number assignment, Intelligent CAVTCHA spam call protection and blocking, Transfer calls between users and devices, Free and Add-on Call Automations for industry specific requirements, such a PA system, Call Queues, and IP Panic Buttons, TextRespond, otoText, ReadyEx and much more. Real human support and direct access to your dedicated Sucess Manager








